We also have an extensive knowledgebase with answers to most product related questions and much more. To access, press the Knowledgebase button on the left. 1. I'm having registration problems with my BlackBerry App World purchase. 2. I have a new BlackBerry and need to a new registration/activation key. 3. I'm having other registration problems. 4. I purchased the full version but it says it's a trial version instead. 1. I'm having registration problems with my BlackBerry App World purchase. Use our Registration Troubleshooter to resolve this issue: http://javatek.helpserve.com/index.php?_m=troubleshooter&_a=steps&troubleshootercatid=2&parentid=0 2. I have a new BlackBerry and need to a new registration/activation key. Please use this page to generate a new activation key: http://javatekmedia.com/support-newkey.jsp If you receive an error on this page, please include this error message in your reply. 3. I'm having other registration problems. Use our Registration Troubleshooter to resolve this issue: http://javatek.helpserve.com/index.php?_m=troubleshooter&_a=steps&troubleshootercatid=2&parentid=0 4. I purchased the full version but it says it's a trial version instead. All of our product downloads require a key to change it from the Trial mode to the Full version. To Register your product, open our software on your BlackBerry. Open the Registration Screen (this is usually in the menu) and enter your Registration or Activation Key. For BlackBerry App World purchases, please view Question 1.
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